Shipping policy
Shipping Policy
At HIGHLIGHT, we aim to deliver your orders safely and on time.
Order Processing:
Orders are usually processed within 1–3 working days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time:
Delivery times may vary depending on your location and courier service. Estimated delivery time will be communicated at the time of order confirmation.
Delivery Charges:
Shipping charges, if applicable, will be displayed or communicated before your order is confirmed.
Order Tracking:
Once your order has been dispatched, you may receive tracking details to follow your shipment.
Delivery Delays:
HIGHLIGHT is not responsible for delays caused by courier companies, weather conditions, public holidays, or other circumstances beyond our control.
Incorrect Information:
Customers are responsible for providing accurate name, phone number, and delivery address. HIGHLIGHT will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.
Contact Us:
For any questions regarding your shipment or delivery, please contact our customer support team.