Shipping policy

Shipping Policy

At HIGHLIGHT, we aim to deliver your orders safely and on time.

Order Processing:

Orders are usually processed within 1–3 working days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time:

Delivery times may vary depending on your location and courier service. Estimated delivery time will be communicated at the time of order confirmation.

Delivery Charges:

Shipping charges, if applicable, will be displayed or communicated before your order is confirmed.

Order Tracking:

Once your order has been dispatched, you may receive tracking details to follow your shipment.

Delivery Delays:

HIGHLIGHT is not responsible for delays caused by courier companies, weather conditions, public holidays, or other circumstances beyond our control.

Incorrect Information:

Customers are responsible for providing accurate name, phone number, and delivery address. HIGHLIGHT will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

Contact Us:

For any questions regarding your shipment or delivery, please contact our customer support team.